Customer Service Tips – Go the Extra Mile


This term has its origins during Biblical times. Roman soldiers could ask anyone to carry their sack or equipment for a mile. Jesus said, “And whosoever shall compel thee to go a mile, go with him twain.”

By going the extra mile for your customer, you are doing more than what is expected. You are going above and beyond the norm.

By doing so, your customers will remember you in a positive way and they may be more loyal to you.

If you are finding a tough way to start, watch this video about going over the top.

Make the choice today to go the extra mile. Of course, you can also make the choice that you are just going to sit around and collect a paycheck and not even go the first mile.

I guess those are the folks who don’t need a job.

This entry was posted in Choices, Customer Service, Extra Mile. Bookmark the permalink.

2 Responses to Customer Service Tips – Go the Extra Mile

  1. jeff noel says:

    David, excellent! Gave me goose bumps. 🙂

  2. David Balentine says:

    Jeff, I can only tell you how emotional it was for us when our son was born. We did not know boy or girl until the birth.

    I don't know how it was for you and Cheryl. But I have a good idea!

    Thanks again for contributing!

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