Unless you have been living under a rock or you’ve been out of the country, you probably saw that parts of the Southeastern US have been blanketed in a layer of snow and ice. With temperatures hovering around the freezing mark today, it may take a few days before the thaw sets in.
Because of the rarity of this occurrence, we are not as prepared as are other parts of the country. Many businesses were closed and will remain closed a day or two more.
But for one customer yesterday, our being there was like finding the pot of gold at the end of the rainbow. The grocery store in our shopping center had already closed. The pharmacy across the street was closed. We had what he was looking for. He saw our “Open” sign turned on and headed right for us.
He came in and said, “I’m so glad you’re here. This really means a lot to me.” He then began his story of how the snow has kept him at work because others couldn’t get in. His wife was also stuck at an airport out of town and couldn’t get back to town for another day or two.
And today was their anniversary.
We may think we’re open under difficult circumstances just so we can pay the bills and meet payroll. It’s bigger than that. It’s for the customer.
It means a lot to them.
Little did he know, he just made my day.Tweet