But . . .
What if we could say we’re sorry before anything bad happened? That’s a good thing, right?
If we greet our customers at the door with apologies, they’ll eventually get the hint and stop doing business with us.
Apologies could include poor service or a bad product selection. And we don’t have to say a word.
In other words, you don’t care. You care enough to say I’m sorry but you don’t do anything to change the situation.
But if we were to have the heart of a servant, we wouldn’t have to say we’re sorry.
Live to serve.Tweet