Daily Archives: January 31, 2011

What time is the 3 o’clock parade?

Posted on January 31, 2011 by David

A favorite question often asked of Disney Cast Members. Sometimes you have to read between the lines to know what your guest is really seeking. That comes from knowing your guests, knowing your products and knowing how to answer answer … Continue reading →

Posted in Expert, Extra Mile, Knowledge, Passion, Sharing | 3 Comments