Monthly Archives: March 2011

I don’t care if you’re uncomfortable

So you’re not surrounded by a lot of fluffy, comfy, billowy pillows. Big deal. It’s time to get out of your comfort zone. You know it. We all know it. We just don’t want to do it. We all like … Continue reading

Posted in 31 Day Challenge, Change, Growth | 3 Comments

Waste not

“Fear nothing, but to waste the present moment.” Mark Sanborn What have you wasted today? Was it a piece of paper? The rest of your lunch? Or a moment in time? Waste not, want not. This saying has its roots … Continue reading

Posted in 31 Day Challenge | 3 Comments

Your personal brand

What do YOU stand for? Not your company, or the product you sell or the service you offer. But you. What is your personal brand? Your brand is defined by you. Your brand IS you. But what does that mean? … Continue reading

Posted in 31 Day Challenge, Brand, Uncategorized, You | 3 Comments

Do you need to be committed?

And I’m not talking about a trip to the funny farm. Do you take your commitments seriously? If you don’t, why did you make them in the first place? “Well they sounded good at the time, but now that I … Continue reading

Posted in 31 Day Challenge, Disney's Approach to Leadership Excellence | 5 Comments

The power of positive thinking . . . I think

Day No. 20 into my challenge for March. I was confident I would face the challenge head on and not waiver. So far, so good. Inspiration can come from many sources. Lately, it’s come from you, the reader. And for … Continue reading

Posted in 31 Day Challenge, allforthecustomer.com, Cancer, Encouragement | 4 Comments

Have you tried speed servicing?

What if we adopted the idea of speed dating to the way we interact with our customers? Gather a bunch of customers and a bunch of businesses together, give them 1 minute together and GO! How much can your potential … Continue reading

Posted in 31 Day Challenge | 3 Comments

Severe cramps with increased heart rate

I knew this would happen sooner or later. I’m not as young as I used to be and my body’s natural defenses have slipped a bit in the last few years. I’m more prone to infections and this latest attack … Continue reading

Posted in 31 Day Challenge, Exceed Expectations, Extra Mile, Smile | 4 Comments