Monthly Archives: March 2011

Special Request

The secret is out. Or maybe it was no secret at all. Disney. It’s a place I enjoy. I go there for fun. I go there to learn. I go there for affirmation. That’s why I made my special request. … Continue reading

Posted in 31 Day Challenge, Disney, Disney Institute | 5 Comments

Mondays are for Achievers

I was calling our group of stores to give the managers some important information needed for the week and to motivate them for a new sales contest we were having. Some stores were busy (that’s Great!) so a few had … Continue reading

Posted in 31 Day Challenge, Celebrate | 5 Comments

Shortcut followup

A friend who worked in Orlando just moved to Japan 10 days ago to begin a new job. This wasn’t the kind of welcome he had in mind. Jarrod, we’re praying for you. Friends, pray for Jarrod and everyone else … Continue reading

Posted in 31 Day Challenge, Design, Despair, Dread, Grateful, Impactful, Preparedness | Comments Off on Shortcut followup

There are no shortcuts on quality

Nothing against other countries, but it is evident to me that the quality of workmanship of buildings and other structures played a HUGE role in how so many people survived the catastrophic earthquake that hit Japan recently. There were no … Continue reading

Posted in 31 Day Challenge, Commitment, Overwhelming, Performance, Quality, Remarkable | 2 Comments

Forethought or afterthought

Your choice. Either plan and prepare ahead of time, or wonder what went wrong after the fact. There is an old Norwegian proverb that says, “The afterthought is good, but the forethought is better.” Are your employees considered an afterthought? … Continue reading

Posted in 31 Day Challenge, Employees, Encouragement | 5 Comments