Daily Archives: May 21, 2011

A month of Innovation – Day 21

“I’d rather entertain and hope that people learn, than teach and hope that people are entertained.” —Walt Disney When I call a business/store/restaurant/other company, I want to know who I’m talking to. Do you have a script or a greeting … Continue reading

Posted in Customer, Guest, Inspiration, Phone call, Vision, Walter Elias Disney | 3 Comments