Monthly Archives: February 2012

I find out what the world needs

“I never perfected an invention that I did not think about in terms of the service it might give others… I find out what the world needs, then I proceed to invent….” Today is the anniversary of the birth of … Continue reading

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Let’s get personal

Questions: 1. How well do you know your customers/guests? 2. How well do they know you? Do you share personal stories with them? Do they feel compelled to share their life events with you? 3. Do you ask? Answers: 1.) … Continue reading

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What are you hiring for?

Are you putting lipstick on a pig or do you show potential employees what your company is made of? Are you hiring to fulfill a short-term need? Or are you hiring to fulfill the goals of your business? Sure, you … Continue reading

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Do you communicate success?

Do you spell it out? Literally? How about posting a note on the wall? Is it common sense to have to make a poster of expectations? Yeah. It really is a good idea. πŸ™‚ Tweet

Posted in Common Sense, Communicate, Expectations, Success | 4 Comments

The shortest distance

. . . between two people is a smile. I’ve said it before, and it’s worth repeating. Smile for your customers. It will probably brighten their day. Plus it’s a gift that is easily given back. πŸ™‚ Smile, though your … Continue reading

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