Daily Archives: May 7, 2012

Why is most service poor at best?

Have we grown accustom to receiving bad service that we no longer are outraged by it? Cellular phone providers, cable companies, banks and most utilities have some of the worst customer service known to man. “Your call is very important … Continue reading

Posted in Bad Service, Disney Institute, Exceed Expectations, Excellence, Great Service | Comments Off on Why is most service poor at best?