It’s the service not the food

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Not only were we being trained to be better leaders we also received broad instructions on what to do with it. So it was up to us to figure it out.

Fold the placards, place them on each table. Then place pens and postcards around the tables so that attendees could write notes to our troops who are serving overseas. We weren’t told how to do it. Just to do it and we could figure out what worked best.

It wasn’t just lunch. It was a lesson in thankfulness.

This entry was posted in It's All About the Customer, Learn, Love Your Job, Serve, Service, Thankful, Wow. Bookmark the permalink.

6 Responses to It’s the service not the food

  1. Donna says:

    Oh for goodness sakes. Our placards were not folded, just laying flat on the table. The cards were there too. Never picked them up, thought they were going to be a part of the presentation. I missed this one totally. Feeling a little sad. So glad you posted this, what a great idea.

  2. Patty Hebert says:

    Thankfulness is the key.

  3. David says:

    Donna, I’m sorry that the experience was not complete. Do you know how many were in attendance at your location? Sounds like there was a plan but the execution fell through before the goal was reached.

  4. David says:

    There was a moment in one of the sessions on Friday where members of the military were applauded for their service. ALWAYS gets me when they are honored in such a way. The audience was overflowing with thankfulness and gratitude.

  5. David I think I heard we have about 200 – 250 but not certain.

  6. jeff noel says:

    Keep leading and having fun along the way. 🙂

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