It was a coaster accident. In the parking lot. Somebody was careless.
But they didn’t know that their carelessness would result in a guest noticing the accident.
Someone is always watching us. Someone is always testing us. Someone is always waiting for us to make a mistake. It can be our customers, our co-workers or our competition.
Be vigilant. Pay attention to the details. Even the small ones.
Or you may end up with something more than a coaster accident on your hands.Tweet