Category Archives: 31 Day Challenge

31-day challenge

The decision was made at the end of February to devote more time to sharing thoughts through this blog. And the challenge to do it everyday has brought us here. You made it. I made. Hope you enjoyed the ride. … Continue reading

Posted in 31 Day Challenge | 8 Comments

Everything you do is for your customer

From the time you turn off the lights at night until the time you turn them back on the next day, everything you do is for your customer. But Dave, how can that be? We have our down time when … Continue reading

Posted in 31 Day Challenge | 2 Comments

No matter what you do

Where do you work? I don’t mean which company. But physically, where is your desk/cubicle/office/workspace located? Do you have contact with customers directly? No matter what you do, you have a hand in dealing with your customers. If you work … Continue reading

Posted in 31 Day Challenge, allforthecustomer.com, Disney Institute, Disney's Approach to Leadership Excellence | 9 Comments

No matter where you are

Hats. We wear different ones. We might wear multiple hats at the same time just for convenience. But when you’re away from your job, or away from the public eye, are you someone else? One of the purposes of this … Continue reading

Posted in 31 Day Challenge, Business Growth | 2 Comments

Remember

The good thing about growing, is that you usually have some way of measuring your growth so you know how much you’ve grown. Or changed. Or lost. Or aged. Whatever it is, you are reminded for various reasons to remember … Continue reading

Posted in 31 Day Challenge | 2 Comments

Not a single brick out of place

Here at “It’s All About The Customer”, there wasn’t a blueprint on how this blog was supposed to look. Going back through the archives, you can see the changes since it started in December 2009. But there was always a … Continue reading

Posted in 31 Day Challenge, allforthecustomer.com, It's All About the Customer | 7 Comments

The art of a thank-you note

If you remember, I recently made a post about making someones day. We were about to throw out the envelope the afore mentioned surprise came in and I failed to see the note included from my friend Stephen, a Disney … Continue reading

Posted in 31 Day Challenge, Thank you | 3 Comments