Category Archives: Brain

A month of Innovation – Day 3

A mind is a beautiful thing. “Crowded classrooms and half-day sessions are a tragic waste of our greatest national resource – the minds of our children.” Walter Elias Disney What are you doing to train your children? Your employees? Your … Continue reading

Posted in Basics, Brain, Common Sense, Development, Training | Leave a comment

Customer service lessons from the Wizard of Oz

David. Come on. Really? The Wizard of Oz? How can a make believe world about a place located on the other side of a rainbow relate to customer service? It’s pretty easy. If you’re a bank teller, an auto assembly … Continue reading

Posted in Brain, Common Sense, Courage, Heart, Learn | 4 Comments