Category Archives: Care


No. I didn’t skip a letter. Cassandra calls it “Li’l Miracles”. She writes about how they can be big or small like: finishing chemo getting a call from a friend just to say hi tumors going away without chemo or … Continue reading

Posted in Cancer, Care, Children, Compassion, Love | 4 Comments

I see you

To the doctors, nurses and care takers, we see you. You see us. You fight for us and with us. Sometimes you win. Sometimes you lose. Tweet

Posted in Blessings, Cancer, Care | 2 Comments

No more tears

Occasionally, I depart from the norm of talking about customer service when something profound strikes me. Today is one of those days. Once a month, we sing at a local nursing home/rehabilitation center. One of the residents is Carmen. Carmen … Continue reading

Posted in All You Do Is for Them, Care, Compassion, Hope, Kindness | 5 Comments

Let’s get personal

Questions: 1. How well do you know your customers/guests? 2. How well do they know you? Do you share personal stories with them? Do they feel compelled to share their life events with you? 3. Do you ask? Answers: 1.) … Continue reading

Posted in Care, Meaningful, Relationship | Comments Off on Let’s get personal