Category Archives: Courage

Customer service lessons from the Wizard of Oz

Posted on December 24, 2010 by David

David. Come on. Really? The Wizard of Oz? How can a make believe world about a place located on the other side of a rainbow relate to customer service? It’s pretty easy. If you’re a bank teller, an auto assembly … Continue reading →

Posted in Brain, Common Sense, Courage, Heart, Learn | 4 Comments