Category Archives: Customer for Life

Before you leave

Posted on January 27, 2014 by David

Target House. . . an apartment style building built by Target for families of children whose treatment at St. Jude Children’s Research Hospital is scheduled to last longer than 3 months. Each apartment is fully furnished. Other amenities include: Free … Continue reading →

Posted in Bottom Line, Customer for Life, Dedication, Extra Mile, Home, Listen, Needs | Comments Off on Before you leave

What is the purpose of your business?

Posted on December 17, 2012 by David

You’re probably in business to make money, right? Certainly nothing wrong with that. Offer a product or service, set the price, sell it. Now what? Do it all over again. And again. And again. Lather, rinse, repeat. It’s not just … Continue reading →

Posted in Business Growth, Customer for Life, Purpose, Success | 1 Comment

It was only $2.32

Posted on April 2, 2011 by David

I’m married to a shopaholic. Rather, I’m married to a coupon-a-holic. If it’s not on sale or there isn’t a coupon attached to it, chances are it’s not going to be bought. If it is, there is grumbling. So when … Continue reading →

Posted in Customer for Life, Wow | 5 Comments

It’s a Business Decision

Posted on August 8, 2010 by David

When I was at the bank recently making a deposit, I told the teller (she’s one of my customers too) that we would no longer be banking with them after 1 more day. This is a bank with which we … Continue reading →

Posted in 11 years, Business Decision, Customer for Life, Customer Service, Relationship | Comments Off on It’s a Business Decision

Thanks for calling

Posted on July 18, 2010 by David

Okay. So it seems that I’m on this telephone theme lately. A regular guest came by the other day while I was at another store. We were out of his product. Our employee took down his information and told him … Continue reading →

Posted in Customer for Life, Phone call, Positive, Service | Comments Off on Thanks for calling