Category Archives: Customer for Life

Before you leave

Posted on January 27, 2014 by David

Target House. . . an apartment style building built by Target for families of children whose treatment at St. Jude Children’s Research Hospital is scheduled to last longer than 3 months. Each apartment is fully furnished. Other amenities include: Free … Continue reading →

Posted in Bottom Line, Customer for Life, Dedication, Extra Mile, Home, Listen, Needs | Leave a comment

What is the purpose of your business?

Posted on December 17, 2012 by David

You’re probably in business to make money, right? Certainly nothing wrong with that. Offer a product or service, set the price, sell it. Now what? Do it all over again. And again. And again. Lather, rinse, repeat. It’s not just … Continue reading →

Posted in Business Growth, Customer for Life, Purpose, Success | 1 Comment

It was only $2.32

Posted on April 2, 2011 by David

I’m married to a shopaholic. Rather, I’m married to a coupon-a-holic. If it’s not on sale or there isn’t a coupon attached to it, chances are it’s not going to be bought. If it is, there is grumbling. So when … Continue reading →

Posted in Customer for Life, Wow | 5 Comments

It’s a Business Decision

Posted on August 8, 2010 by David

When I was at the bank recently making a deposit, I told the teller (she’s one of my customers too) that we would no longer be banking with them after 1 more day. This is a bank with which we … Continue reading →

Posted in 11 years, Business Decision, Customer for Life, Customer Service, Relationship | Leave a comment

Thanks for calling

Posted on July 18, 2010 by David

Okay. So it seems that I’m on this telephone theme lately. A regular guest came by the other day while I was at another store. We were out of his product. Our employee took down his information and told him … Continue reading →

Posted in Customer for Life, Phone call, Positive, Service | Leave a comment