Category Archives: Excellence

Deep Impact

Posted on June 3, 2011 by David

To say that Walt Disney (1901-1966) had a deep impact on the lives of millions of people around the world, that would be a true statement. It’s been almost 45 years since he passed on and yet the ideals, values … Continue reading →

Posted in Customers for Life, Disney, Disney Institute, Dreams, Excellence, Impactful, Inspiration, Values, Vision, Walter Elias Disney | 2 Comments

A month of Innovation – Day 28

Posted on May 28, 2011 by David

For most of May, I have brought you quotes from one of the world’s most recognized names, Walter Elias Disney. Today is going to be different. Last evening, I had the privilege of attending the graduation ceremonies of a local … Continue reading →

Posted in Beginning, Career, Challenge, Excellence, Hard Work, Innocence | 2 Comments

A month of Innovation – Day 1

Posted on May 1, 2011 by David

“Of all the things I’ve done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal.” Walter Elias Disney (1901-1966) He was an ordinary man with an extraordinary vision. May is being dedicated … Continue reading →

Posted in Excellence, Innovation, Inspiration, It's All About the Customer, Walter Elias Disney | 4 Comments

It’s not a one time thing

Posted on April 18, 2011 by David

Excellence. It’s not a one time thing. It’s practiced daily. It’s a part of every decision, every action, every plan. For those of you who are the early risers and early readers, what were you thinking when today’s post wasn’t … Continue reading →

Posted in Excellence | 4 Comments

Opportunity Cost – How much does bad service cost?

Posted on November 17, 2010 by David

Every decision you make has a cost associated with it. When you choose to do one thing, you can’t do something else in its place. Otherwise you would have chosen the other thing. The same can be said for good … Continue reading →

Posted in Bad Service, Excellence, Opportunity Cost | 6 Comments