Category Archives: Knowledge

My colors will be clear

Posted on April 1, 2012 by David

“I won’t look back, let up, slow down, back away, or be still. My past is redeemed, my present makes sense and my future is secure.” -Extreme Devotion, Voice of the Martyrs   Tweet

Posted in Attitude, Future, Knowledge, Maturity, Meaningful | Comments Off on My colors will be clear

Put it into practice

Posted on March 21, 2012 by David

Pre-K, elementary, middle, high school. College, graduate school. Professional learning, continuing education. When does it ever stop? Never. Constantly trying to better yourself through continuing education is great. As long as you put it into practice. “What is right and … Continue reading →

Posted in Continuous, Disney Institute, Education, Growth, Knowledge, Learning, Training | Comments Off on Put it into practice

A pressing moment in time

Posted on June 20, 2011 by David

Boy did he make an impression. Inspiration for June at It’s All About The Customer continues with today’s post dedicated to Johannes Guttenberg. That’s a name that will not pass the spell checker. But thanks to Guttenberg, this blog and … Continue reading →

Posted in Innovation, Inspiration, Knowledge, Learning, Reaching Customers | 3 Comments

What time is the 3 o’clock parade?

Posted on January 31, 2011 by David

A favorite question often asked of Disney Cast Members. Sometimes you have to read between the lines to know what your guest is really seeking. That comes from knowing your guests, knowing your products and knowing how to answer answer … Continue reading →

Posted in Expert, Extra Mile, Knowledge, Passion, Sharing | 3 Comments

Knowledge Is Power

Posted on October 28, 2010 by David

I was fortunate to attend a sales meeting recently sponsored by one of our vendors. The main presenter for the evening is a very spirited, energetic and knowledgeable salesman. While some may find his tactics “over-the-top” Pat brings a level … Continue reading →

Posted in Customer, Knowledge, Power, SchoolHouse Rock | Comments Off on Knowledge Is Power