Category Archives: Service

Sales tips

Props to my friend and fellow survivor Mark Sanborn for today’s tip. “Control what your competitor can’t affect: how hard you work, how well you know clients & how much you are willing to prepare.” Thank you, Mark, for your … Continue reading

Posted in Exceed Expectations, Mark Sanborn, Service | 2 Comments

Is your business sick?

If it is, do you recognize the symptoms? Sluggish sales Bleak forecast Dwindling customer base Products that are out of touch Maybe the problem lies within. As in having a different attitude. It’s a tough lesson to think we are … Continue reading

Posted in Attitude, Cheerleader, Continuous, Service | 4 Comments

What do you keep in your box of goodies?

What’s in your bag of tricks? honesty integrity service purpose commitment Hopefully it is filled to the brim. Just don’t forget to use them when you need them. Tweet

Posted in Commitment, Honesty, Integrity, Purpose, Service | Leave a comment

Put your thinking cap on

Do you have a special place where you go for inspiration? Besides the Bible, do you have a favorite book, video, blog, etc., that you can count on for your daily motivation? Disney┬áis more than theme parks, restaurants and elaborate … Continue reading

Posted in Disney Institute, Impossible, Innovation, Inspiration, It's All About the Customer, Jeff Noel, Lee Cockerell, Service | 5 Comments

X-ray vision

Got a test coming up. It’s not oral or written. It’s nuclear. It will take a deep look inside and hopefully reveal nothing. And that got me thinking. Wouldn’t it be cool to have x-ray vision like Superman? You still … Continue reading

Posted in Compassion, Kindness, Service | 4 Comments