Time for a witch doctor for your business?
If it is, do you recognize the symptoms?
- Sluggish sales
- Bleak forecast
- Dwindling customer base
- Products that are out of touch
Maybe the problem lies within. As in having a different attitude.
It’s a tough lesson to think we are out of touch with our customers. Do we know what they want? Do we know how they want it delivered?
Be current. Be relevant. Be of service.
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Was teaching those concepts all day yesterday. This morning, will be in MK by 730am.
PS. Somebody has to do it. 🙂
I hope your audience was receptive!
Recently experienced poor and great customer service all within the same day. Thought about leaving a note with your blog address for the former. Thanked the later for helping me out in a pinch. It was excellent service with a smile.
Patty, thanks for thinking of me in that case. What a great honor!!!