Monthly Archives: December 2011

A new normal

Posted on December 21, 2011 by David

I believe in a new normal. While commenting on a friend’s blog I realized that we are part of a tribe that no longer accepts the current status quo as the norm. The belief that we all can do better, … Continue reading →

Posted in Attitude, Challenge, Difference, Great Service, Impactful, Incredibly different, Jeff Noel, Noticeable, Passion | Tagged , , | 3 Comments

Improve or else

Posted on December 20, 2011 by David

Hopefully you can see the rainbow. A symbol of hope. Praying for a better day today. I’m not saying yesterday was bad. Okay, I’ll admit it wasn’t good. But I have to be better today. My customers need me to … Continue reading →

Posted in Uncategorized | 9 Comments

Survey says . . .

Posted on December 15, 2011 by David

And the survey says . . . ? Went shopping briefly the other afternoon at a major retailer. The sales associate walked me to a different register than would normally be used. After struggling with the debit pin pad for … Continue reading →

Posted in Uncategorized | 4 Comments

A PSA about your PSA

Posted on December 13, 2011 by David

Not the most flattering picture. But there is nothing glamorous about the message. August 1, 2011. That is the day I was given a book “100 Questions & Answers about Prostate Cancer” by my doctor. A couple of months earlier, … Continue reading →

Posted in Uncategorized | 6 Comments

No thanks, I’ll take second best

Posted on December 12, 2011 by David

I’ll settle for second best. I don’t know anyone that would actually make this statement. Look at it from the other direction. You turn on the “open” sign, switch on the lights and give it your second best. Is this … Continue reading →

Posted in Attitude, Basics, Decision, Love Your Job, Quality Service | 2 Comments