Unless otherwise noted, the writings here are of my own experiences.

I speak a lot about Disney. It’s no secret. I get it. But, the opinions expressed here are my own and do not necessarily represent those of the Disney family of companies.

It’s okay if you don’t get it. What I try to share is what I see, what I hear and what I think. I certainly don’t have all the answers. But, together we can create a culture where the emphasis is on serving each other to the best of our abilities. And when all of those abilities are combined together to focus on the customer, everybody wins.

Because, no matter where you are or what you do, it’s all about the customer.

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