Category Archives: Service

Sales tips

Posted on July 20, 2012 by David

Props to my friend and fellow survivor Mark Sanborn for today’s tip. “Control what your competitor can’t affect: how hard you work, how well you know clients & how much you are willing to prepare.” Thank you, Mark, for your … Continue reading →

Posted in Exceed Expectations, Mark Sanborn, Service | 2 Comments

Is your business sick?

Posted on June 6, 2012 by David

If it is, do you recognize the symptoms? Sluggish sales Bleak forecast Dwindling customer base Products that are out of touch Maybe the problem lies within. As in having a different attitude. It’s a tough lesson to think we are … Continue reading →

Posted in Attitude, Cheerleader, Continuous, Service | 4 Comments

What do you keep in your box of goodies?

Posted on May 29, 2012 by David

What’s in your bag of tricks? honesty integrity service purpose commitment Hopefully it is filled to the brim. Just don’t forget to use them when you need them. Tweet

Posted in Commitment, Honesty, Integrity, Purpose, Service | Comments Off on What do you keep in your box of goodies?

Put your thinking cap on

Posted on May 2, 2012 by David

Do you have a special place where you go for inspiration? Besides the Bible, do you have a favorite book, video, blog, etc., that you can count on for your daily motivation? Disney is more than theme parks, restaurants and elaborate … Continue reading →

Posted in Disney Institute, Impossible, Innovation, Inspiration, It's All About the Customer, Jeff Noel, Lee Cockerell, Service | 5 Comments

X-ray vision

Posted on October 12, 2011 by David

Got a test coming up. It’s not oral or written. It’s nuclear. It will take a deep look inside and hopefully reveal nothing. And that got me thinking. Wouldn’t it be cool to have x-ray vision like Superman? You still … Continue reading →

Posted in Compassion, Kindness, Service | 4 Comments