Category Archives: Fortune 100

Happy Birthday, Mr. Inspiration

Posted on June 8, 2011 by David

“It’s All About The Customer” is only 19 months old. This whole journey started many years ago. But the most recent leg of that journey has been greatly influenced by a man with a vision. But he’s not just any … Continue reading →

Posted in 5-a-day-blogger, Cast Member, Difference, Disney Institute, Disney's Approach to Leadership Excellence, Excellence, Fortune 100, Impactful, Infectious, Insane, Inspiration, Jeff Noel, Leadership, Milestones, Organization, Passion, Principles, Professional, Purpose, Relationship, Remarkable, Service, Sincerity, Thank you, Walt Disney World | 5 Comments

Instant Feedback: Converting Visitors to Customers

Posted on December 20, 2010 by David

It’s a simple question. Last year, while surfing the website of a well known travel company, I closed my web browser and immediately another window popped open in order to find out why I did not make a purchase before … Continue reading →

Posted in Customer, Fortune 100, Question, Visitor | 2 Comments