Category Archives: Uncategorized

I had an employee who was having an allergic reaction to some medication last night so I had to go cover a store at closing. Fortunately I live close by so I was able to get there so he could … Continue reading →

How much do we pay attention to the senses when it comes to customer interaction? What we smell, what we can feel, what we see, what we taste and what we hear. How can we use the senses to work … Continue reading →

Well it’s finally here. December 25th, 2009. Even on the west coast kids and kids at heart are waking up to find goodies and gifts and games under the tree. For those of us responsible for purchasing the gifts, did … Continue reading →