The first time

In reality, shortcuts are not short. Often the job is done incorrectly. So someone has to go back over the original work and do it right.

What if the imagineers at Epcot took shortcuts when designing and building Spaceship Earth? Would it still be standing some 35+ years later?

There is a process. Follow it. Trust it. Work it. Revel in the accomplishments.

“If you don’t have time to do it right, when will you have time to do it over?” John Wooden

Stop taking shortcuts. Do it right the first time.

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When days aren’t magical

The roses aren’t always smelling sweet or in full bloom. So what do you do to maintain the magic?

Many companies have processes in place to deal with times when there is a negative atmosphere. This could be a bad news report, a breakdown in your supply chain, or weather that interrupts your operation.

It could be an employee that doesn’t show up when scheduled. It could be a power outage in your building. Whatever the reason, have a plan. Not a plan B or C but a plan.

In other words, be prepared for anything that comes along. This means that you communicate and practice your plan until it becomes second nature. Be flexible and pack an extra measure of patience.

Magic doesn’t just happen. Working the process creates the magic.

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What does commitment look like to you?

You’re staring at a plate of eggs and bacon for breakfast. Who gave more? The chicken made a contribution (eggs) but the pig made a commitment (bacon).

What does your commitment look like? Is it a mere contribution that doesn’t cost you much or are you fully committed?

A lot is said about the approach certain generations have toward jobs, goals, life. Make your commitment mean something beyond a contribution.

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What are you doing for their future?

Cultivate Leaders

I used to hate reading. It wasn’t until I was in the 11th grade before I finally decided to give my all to a reading assignment in Mrs. Hendrick’s class. I don’t know if it was the particular genre that sparked the interest or if I decided to grow up and take a mature approach to reading. Either way, my approach now is not one of dread but of intrigue.

And that has led me to today. I’ve seen the posts from Zach about his book. I’ve had the pleasure of knowing him for several years ever since he opened his first Chick-fil-A location near one of my stores almost a decade ago.

So since I am in charge of a team of managers and sales associates, I bought Zach’s book. I sometimes struggle with the right thing to say to encourage my team to keep them motivated and work to their full potential. I’ve been extremely discouraged because we’ve had around 20 employees leave during the past 2 years. Some have moved on to bigger things after college graduation. Others have worked for a few weeks and then decided that this wasn’t the job for them.

A lot of those were millennials. And talking to friends who run businesses, we’re not the only ones experiencing a lack of commitment from the current pool of potential employees. Psychology Today reported that millennials are more likely to have 6.4 jobs by the time they are 30. Compare this to Baby Boomers who had approximately 2.4 jobs in the same timeframe.

So this is the new norm, and we as leaders must find a way to adapt. We have to make smarter choices in the hiring process and offer flexible work environments while still maintaining a climate that offers both business and personal growth. How do we do that?

I’m working on it. Maybe the book has some answers.

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I can see clearly now

If you are focused on your goal, you can still see it through the fog.

I know what my goals are so having a blurry view is only temporary. And while other things prevented me from writing (malware on my website) I am thankful for the folks at for getting me back on track.

We often stop pursuing dreams because we temporarily lose focus. I’m just as guilty as the next person and yesterday’s foggy sunrise reminded me that the fog will soon pass and the path will become clear in due time.

Stay focused on your goals and dreams.

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