Category Archives: Satisfaction


Words of wisdom: “Instead of wondering when your next vacation is, maybe you should set up a life you don’t need to escape from.” – Seth Godin This is not to say that if you get things just right you’ll … Continue reading

Posted in Planning, Positive, Satisfaction | 2 Comments

I’m thinking

A question posed by a good wise friend. “Should we simply strive to satisfy the customer or should we strive to do what is in their best interest?” Discuss. Tweet

Posted in Customer Centric, Satisfaction | 3 Comments

Do you buy "in-house"?

One of my store fronts is in a great traffic location. No, it’s not out in the middle of the road. The shopping center in which we are located gets a lot of pedestrian traffic walking in front of the … Continue reading

Posted in Choice, In-House, Money, Satisfaction | Comments Off on Do you buy "in-house"?