Category Archives: Open

Open the door

Opportunity isn’t the only thing knocking. Customers come in all shapes and sizes. They come from all backgrounds. They cover the economic spectrum. They are all dressed differently. Whoever comes to the door, open it and let them in. Tweet

Posted in Customers, Open, Opportunity | Leave a comment

They don’t write ’em like that anymore

“Sing a song of long ago When things were green and movin’ slow And people’d stop to say hello Or they’d say “hi” to you “Would you like to come over for tea With the missus and me?” It’s a … Continue reading

Posted in Back In The Day, Exceed Expectations, Inviting, Open | Leave a comment

10-80-10 – Can’t we all get along?

For those who are mathematically challenged, that adds up to 100. A quick internet check shows a few theories of the 10-80-10 rule. Today’s post deals with how your employees get along and affect your business. The first 10% are … Continue reading

Posted in Complain, Open, Organization | 1 Comment

Thank you Mr. “Open” Sign Inventor

Exiting my store one day recently, a car was passing by slowly with the windows down. I was a few feet away so the conversation was easy to hear. The driver was talking to his passenger about the number of … Continue reading

Posted in Noticeable, Open | 2 Comments