I’m thinking

Posted on July 19, 2012 by David

One satisfied customer.

A question posed by a good wise friend.

“Should we simply strive to satisfy the customer or should we strive to do what is in their best interest?”

Discuss.

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3 Responses to I’m thinking

  1. Patty Hebert says:
    July 19, 2012 at 5:08 am

    Excellent question. As a parent I grapple with this everyday. Especially in the summer when my customers are home much of the time. Do I allow them to eat whatever they want ( True question: Mom can I have ice cream for breakfast?) Which might not be in their best interest health wise. Or do I lay out 3 healthy square meals a day. Setting great examples but with no room for their own growth. Truth be told, our home life is a mixture of both. (True answer said with a smile: Sure,) Crazy mommy.

  2. Donna Flanagin says:
    July 19, 2012 at 7:00 am

    I would strive for both if possible and let the customer choose. Is that too idealistic?

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