We don’t have a rule for that

James Madison (1751-1836)

Do you have rules and procedures in place to figure out how to interpret your rules and procedures?

Madison, known as the “Father of the Constitution” understood what it meant to have a system of rules in place. No rules, no structure? Chaos.

Simplify your rules and procedures so they become a compliment to excellent service, not a burden.

“It will be of little avail to the people that the laws are made by men of their own choice if the laws be so voluminous that they cannot be read, or so incoherent that they cannot be understood.”
James Madison, 4th President of the United States (1809-1817)

This entry was posted in Design, Excellence, Good Service, Rules. Bookmark the permalink.

2 Responses to We don’t have a rule for that

  1. Patty Hebert says:

    I love these posts and your insight. Throughout history it is some people’s opinion that not all our presidents have been effective. I’m excited and curious to know if you will continue this line of post through all our past presidents. Showing that there is good in all situations if, instead of being critical, you appreciate another’s attempts and look for it.

    • David says:

      That is the plan. The challenge is to not make it political, but to find inspiration from each of them that we all can benefit from. 🙂

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