Monthly Archives: February 2012

How long is your commitment?

They were given a special treat by the staff. 60 years of marriage. Congratulations! Is that too long? Too short? Just right? What does commitment look like to you? Tweet

Posted in Commitment | 8 Comments

We’re not even there and we’re experiencing it

That was whispered to me by my 8-year-old observant daughter the other night. We were so close to the action we could partake of the experience without actually being there. Of course the experience was over the top by most … Continue reading

Posted in Excellence | Tagged , | 2 Comments

It speaks for itself

We’ll just let the picture speak for itself. Have a wonderful Wednesday! Tweet

Posted in Difference, Inspiration | 1 Comment

Is good service rare?

Are your customers surprised because they received excellent service? Or are they surprised when they don’t? Hopefully, excellent service isn’t as rare as a five-legged goat. Tweet

Posted in Excellence, Great Service, Quality Service | 2 Comments

They don’t write ’em like that anymore

“Sing a song of long ago When things were green and movin’ slow And people’d stop to say hello Or they’d say “hi” to you “Would you like to come over for tea With the missus and me?” It’s a … Continue reading

Posted in Back In The Day, Exceed Expectations, Inviting, Open | Comments Off on They don’t write ’em like that anymore