Daily Archives: March 8, 2012

We don’t have a rule for that

Posted on March 8, 2012 by David

Do you have rules and procedures in place to figure out how to interpret your rules and procedures? Madison, known as the “Father of the Constitution” understood what it meant to have a system of rules in place. No rules, … Continue reading →

Posted in Design, Excellence, Good Service, Rules | 2 Comments