Category Archives: Hope

Remembering the losses

Posted on April 27, 2012 by David

The aftermath. It’s not pretty. But it’s real to those who lived through it. Please take a moment in your day today and say a prayer for those who lost so much a year ago. Tweet

Posted in Hope | 3 Comments

No more tears

Posted on February 13, 2012 by David

Occasionally, I depart from the norm of talking about customer service when something profound strikes me. Today is one of those days. Once a month, we sing at a local nursing home/rehabilitation center. One of the residents is Carmen. Carmen … Continue reading →

Posted in All You Do Is for Them, Care, Compassion, Hope, Kindness | 5 Comments

How was your day yesterday?

Posted on January 18, 2012 by David

Was it filled with hugs and smiles? If it’s not too weird, offer one or both to your customers today. Literally or figuratively. Your pick. It could make their day. Tweet

Posted in All You Do Is for Them, Compassion, Encouragement, Hope, Impactful, Joy, Meaningful | 1 Comment

Warning about humor

Posted on January 11, 2012 by David

On the heels of yesterday’s thought about laughter, here’s a warning about humor in general. It can be hazardous to your bad mood. I may be wrong but I don’t think you can scowl and laugh at the same time. … Continue reading →

Posted in Attitude, Despair, Hope, Humor, Laughter | 1 Comment

You have a hand in making us shine

Posted on October 23, 2011 by David

  And speaking of bright spots, this card came in the mail yesterday. Knowing who it’s from and what it’s for, there really isn’t a need to open it. This is my bright spot for the day. Will you be … Continue reading →

Posted in Hope, Uncategorized | 3 Comments