Category Archives: Needs

Before you leave

Posted on January 27, 2014 by David

Target House. . . an apartment style building built by Target for families of children whose treatment at St. Jude Children’s Research Hospital is scheduled to last longer than 3 months. Each apartment is fully furnished. Other amenities include: Free … Continue reading →

Posted in Bottom Line, Customer for Life, Dedication, Extra Mile, Home, Listen, Needs | Comments Off on Before you leave

We’re in the catering business

Posted on May 13, 2012 by David

No. I have not changed professions. Just making sure that everyone understands that they are also in the catering business. How many of you are thinking about food? Something smothered . . . covered . . . scattered . . … Continue reading →

Posted in Guestology, Needs | Comments Off on We’re in the catering business

The How instead of the Why

Posted on December 15, 2010 by David

I believe we all can agree that one of the keys to a successful business is having great customer service. Many articles have been written about WHY you should offer great service; increased ROI, more business, happier customers, better goodwill, … Continue reading →

Posted in Excellent, How, Needs, Why | Comments Off on The How instead of the Why