Category Archives: Right

Is somebody aiming for you?

Maybe not you personally. But is business so good, are your customers so happy . . . that your competitors are jealous? Just take care of your business and don’t worry about what the others think of you. You should … Continue reading

Posted in Integrity, Right | Leave a comment

Take the high road

I received a phone call the other day from a very good friend, someone possessing a good moral code. He was presented with a situation at work in which he was being asked to make a choice between doing the … Continue reading

Posted in Character, Right | 5 Comments

Presidential Inspiration

A period of our history that no man should be proud of. There was nothing civil about the War Between the States. But a figure that rises above the bloody battlefields and old slave quarters is the man pictured above. … Continue reading

Posted in Choices, Right | Leave a comment

You shouldn’t need approval

“Let me check with my manager first.” “I’m not sure we can do that. Let me call and find out.” Words you never want to hear as a customer. You go into a retail store and you have a problem. … Continue reading

Posted in All You Do Is for Them, Preparedness, Right, Training | 4 Comments

The first step

Your company may not be big enough. You may not have the luxury of time. You may not have hundreds of applicants to choose from. But should any of those excuses compromise your standards of selecting the right fit candidate? … Continue reading

Posted in Career, Cast Member, Development, Employees, Front Line, Reward, Right, Training | 6 Comments