Category Archives: Reward


Recognize. Reward. Reinforce. My friend and mentor, Jeff Noel, has been recognized by his peers for his outstanding career as a Cast Member at the Walt Disney World Resort. He was awarded the Walt Disney Legacy award, not just for … Continue reading

Posted in Disney Institute, Excellence, Impactful, Jeff Noel, Leadership, Recognition, Reward | 2 Comments

Give me a 10

Our microwave died. It was built 11 years ago. So we go shopping for a new one. The main purpose was to check availability and prices. We didn’t really plan on making a purchase tonight. But we found what we … Continue reading

Posted in Great Service, Performance, Reward | 5 Comments

I expected a pin

I wear my pin everyday. It’s a great reminder about what can happen when you try to do the impossible. When I attended Disney’s Approach to People Management, I was expecting another pin. I should have known better. They live … Continue reading

Posted in Disney Institute, Performance, Reward, Unexpected | 6 Comments

The first step

Your company may not be big enough. You may not have the luxury of time. You may not have hundreds of applicants to choose from. But should any of those excuses compromise your standards of selecting the right fit candidate? … Continue reading

Posted in Career, Cast Member, Development, Employees, Front Line, Reward, Right, Training | 6 Comments

Nurturing atmosphere

In order for our children to grow and thrive, we provide a nurturing atmosphere where they can learn and develop. What about this type of atmosphere for your employees? Are you providing opportunities for growth and advancement even in the … Continue reading

Posted in Bottom Line, Business Growth, Career, Development, Future, Growth, Improvement, Maturity, Progress, Reward | 2 Comments