Category Archives: Seth Godin

Provide solutions, not problems

Do you communicate the struggles you have in your job? Not talking about complaining. There is a difference. Instead of sharing your concerns with management, how about following them up with a conversation that includes solutions? This type of approach … Continue reading

Posted in Adjustments, Excuse, Seth Godin | 2 Comments

Excuse vs. Explanation

Thank you Seth Godin for inspiring today’s post. When a customer asks for a product you’re out of, do you offer an excuse or an explanation? They are not the same. And it’s the difference between good service and bad … Continue reading

Posted in Excuse, Explanation, Good Service, Service, Seth Godin | 7 Comments

What are you giving away today?

When was the last time you bought a book? Wait, it’s 2011. Sorry to be so outdated. When was the last time you downloaded a book in electronic form to your e-reader of choice? Was it from a best-selling author? … Continue reading

Posted in 31 Day Challenge, Change, Free, Impactful, Incredibly different, Linchpin, Seth Godin | 6 Comments

Re-markable

How remarkable are you? Many years ago, I had a math professor who would randomly throw in some English lessons during Math class. It had to do with any word that started with “re” like refrigerate, regret and remark. He … Continue reading

Posted in Attention, Linchpin, Notice, Remarkable, Seth Godin | Leave a comment