Monthly Archives: December 2010

See you again soon

Posted on December 11, 2010 by David

As a customer was walking out, I said, “See you again soon.” She stopped at the door and told me “Yes you will. You guys are always so nice to me.” That made my day. But she made my day … Continue reading →

Posted in Appreciate, Business, Important, Repeat, Service | 3 Comments

But you’re not a customer, you’re an employee

Posted on December 10, 2010 by David

This phrase was recently overheard at a retail store. It appeared that an employee was making a purchase and was joking with the employee ringing the transaction. As soon as this phrase was uttered, a new blog post flashed before … Continue reading →

Posted in Customers, Employees, Southwest | 2 Comments

Random act of kindness

Posted on December 3, 2010 by David

I had a craving for a Chick-fil-a biscuit this morning. It had been a while since I had been there. Sort of a self-imposed ban. Saving bucks and calories.It was Thursday and I usually take the kids to school so … Continue reading →

Posted in Blessings, Determined, Kindness, Random | 6 Comments