Monthly Archives: January 2011

What time is the 3 o’clock parade?

A favorite question often asked of Disney Cast Members. Sometimes you have to read between the lines to know what your guest is really seeking. That comes from knowing your guests, knowing your products and knowing how to answer answer … Continue reading

Posted in Expert, Extra Mile, Knowledge, Passion, Sharing | 3 Comments

Should you stay or should you go?

“You don’t drown by falling in the water. You drown by staying there.” Edwin Louis Cole (1922-2002) Pretty straight forward, huh? If you find yourself in a situation where you are struggling to survive, get out of the water. I … Continue reading

Posted in Development, Growth, Improvement, Job | Comments Off on Should you stay or should you go?

Are you staying current?

What are you doing to stay current? A relic is defined as a ” . . . surviving memorial of something past.” An artifact is ” . . . a handmade object, as a tool, or the remains of one, … Continue reading

Posted in Purpose, Vision | 2 Comments


Is it time to reinvent your business? What about reinventing yourself? The origin of the phrase “reinvent the wheel” seems to be a futile exercise since the wheel has already been invented. Can it be made better? Stronger? Faster? More … Continue reading

Posted in Attention to Detail, Beginning, Business Growth | Tagged | 2 Comments

Merging traffic ahead

Technology still gets me geeked out. After a conversation with a friend on Sunday afternoon, an idea was sparked and now the two blog sites have merged into one. One came from a non WordPress site. But, with the push … Continue reading

Posted in 1-year, 100th Post | 3 Comments