Category Archives: Brain

A month of Innovation – Day 3

Posted on May 3, 2011 by David

A mind is a beautiful thing. “Crowded classrooms and half-day sessions are a tragic waste of our greatest national resource – the minds of our children.” Walter Elias Disney What are you doing to train your children? Your employees? Your … Continue reading →

Posted in Basics, Brain, Common Sense, Development, Training | Comments Off on A month of Innovation – Day 3

Customer service lessons from the Wizard of Oz

Posted on December 24, 2010 by David

David. Come on. Really? The Wizard of Oz? How can a make believe world about a place located on the other side of a rainbow relate to customer service? It’s pretty easy. If you’re a bank teller, an auto assembly … Continue reading →

Posted in Brain, Common Sense, Courage, Heart, Learn | 4 Comments