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Category Archives: Focused
Can you see the road ahead?
So you’ve reviewed your business plan. You’ve picked out a location. You’ve got a marketing plan in place. You’ve hired the right people. Can you see where you’re going? We get caught up in the planning that we sometimes fail to … Continue reading
Posted in Beginning, Business Growth, Determined, Dreams, Execution, Focused, Goals, Progress, Vision
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He’s less of a man
This was at the end of the Make-a-Wish 5K in Marietta, Georgia, October 2010. If you’re a regular reader of “It’s All About The Customer” you’ll probably notice the guy on the right. Unless you’re a personal friend, you probably … Continue reading
Posted in Challenge, Change, Choices, Determined, Encouragement, Focused, Hard Work, Inspiration, Motivation, Purpose
6 Comments
A month of Innovation – Day 20
Saw this at my kids’ school last night. I love the fact that these little nuggets of wisdom and encouragement are posted up around the school. What are you surrounding yourself with where you work? Is it inspiration? Innovation? Or … Continue reading
Change is good
Don’t like the way sales are going? Then something has to change. Don’t like the person you’re working for? Then something has to change. Don’t like your paycheck? Don’t like . . . . whatever? Then something has to change. … Continue reading
Posted in Change, Cheerleader, Dreams, Encouragement, Focused, Insane
7 Comments
Pay Attention
Details, shmetails. Nitpicking. Demanding. Overcritical. Hypercritical. Choose whatever word you want to describe it. Paying attention to even the smallest detail can result in huge rewards. You don’t do the details to showcase them in the end. The details, nitpicking … Continue reading
Posted in Customer Service, Details, Excellence, Focused, Nitpicking, Vision, Waldo, Walt Disney World
1 Comment