Monthly Archives: March 2011

Tangent – Personal Health

Posted on March 11, 2011 by David

Taking a little detour for personal reasons. Today marks 7 years since my open-heart surgery. Thanks to being aware of some of the symptoms, it was taken care of before something more serious developed. Two blocked arteries could have led … Continue reading →

Posted in 31 Day Challenge | 3 Comments

Don’t give up the fight

Posted on March 10, 2011 by David

Are you ready for a fight? We’re not talking a hockey game here. Every day is a struggle. Some days you come out smelling like a rose and some days you smell like the fertilizer. But if you are fighting, … Continue reading →

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Do you share triumphs and tragedies?

Posted on March 9, 2011 by David

How often do you share triumphs and tragedies? Maybe tragedies is too dark of a word. How about peaks and valleys in your business? You don’t have to give out the details of every penny made or lost. But do … Continue reading →

Posted in 31 Day Challenge, Bottom Line, Business Growth | Comments Off on Do you share triumphs and tragedies?

But what about your staff?

Posted on March 8, 2011 by David

Training is a huge responsibility and a large cost for most companies. Your staff is your greatest asset. If you are treating them well (like treating your customers as guests) then the level of loyalty among your staff should rise. … Continue reading →

Posted in 31 Day Challenge, Training | 6 Comments

Treat your customers as guests

Posted on March 7, 2011 by David

Many thanks to Disney Institute for posting this gem. This falls right in line with the theme of this blog. “While one can argue that many people are unsure of how to treat customers, everyone knows how to treat a … Continue reading →

Posted in 31 Day Challenge, Guest | 4 Comments