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Category Archives: allforthecustomer.com
If you are a leader, who’s following?
When this blog first started, it was just one of millions of blogs in cyberspace. After returning from a Disney Institute course on Leadership Excellence, I had a story to tell. Yes, David Balentine had a story that he wanted … Continue reading
Overwhelmed
Have you ever had a time in your life where a lot of things are clicking together all at once? And this is in a good way. Negatives have been turned into positives. We were supposed to have a break … Continue reading
In a perfect world . . .
. . . there would be no need for this blog. There would be no need to remind you that customer service is about the customer and not about your business, your products, you. But this isn’t a perfect world. Not … Continue reading
Everything old is new again
What a wonderful year it has been. Those of you who regularly follow this blog, my humble thanks. If you are new, welcome to the tribe. But as we grow, there is a need for change. You can read my … Continue reading
Posted in allforthecustomer.com, Moving on, New site
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