Category Archives: Social Media

Social Media Experiment

The power of relationship If everything went as planned yesterday, then the above picture is of myself and Mark Sanborn, an international bestselling author and noted authority on leadership, team building, customer service and change. When I heard that Mark was … Continue reading

Posted in Business Growth, Customer Service, Customers for Life, Difference, Exceed Expectations, Innovation, Inspiration, Leadership, Mark Sanborn, Opportunity, Relationship, Social Media | 7 Comments

If you are a leader, who’s following?

When this blog first started, it was just one of millions of blogs in cyberspace. After returning from a Disney Institute course on Leadership Excellence, I had a story to tell. Yes, David Balentine had a story that he wanted … Continue reading

Posted in allforthecustomer.com, Audience, Customer Service, Disney Institute, Following, Leadership, Sharing, Social Media | 5 Comments

What are you afraid of?

Social Media. Does it scare you? To some people, it’s like talking to them about Nuclear Armageddon. Between blogging, Facebook, Twitter, LinkedIn, etc., it is tough to be a successful business without embracing some form of social media. Some companies cite … Continue reading

Posted in Facebook, Reaching Customers, ROI, Social Media, Twitter | 4 Comments