Category Archives: Sharing

If you are a leader, who’s following?

Posted on February 22, 2011 by David

When this blog first started, it was just one of millions of blogs in cyberspace. After returning from a Disney Institute course on Leadership Excellence, I had a story to tell. Yes, David Balentine had a story that he wanted … Continue reading →

Posted in allforthecustomer.com, Audience, Customer Service, Disney Institute, Following, Leadership, Sharing, Social Media | 5 Comments

What time is the 3 o’clock parade?

Posted on January 31, 2011 by David

A favorite question often asked of Disney Cast Members. Sometimes you have to read between the lines to know what your guest is really seeking. That comes from knowing your guests, knowing your products and knowing how to answer answer … Continue reading →

Posted in Expert, Extra Mile, Knowledge, Passion, Sharing | 3 Comments

You have the power

Posted on October 31, 2010 by David

A good friend was returning home from a business trip recently and was sitting in front of a mom and her daughter on the plane. They were headed to Orlando as recipients of a Give Kids The World experience. Give … Continue reading →

Posted in Difference, Give Kids The World, Power, Sharing, Talents | 2 Comments