Category Archives: Dedication

Are we spoiled?

Posted on September 3, 2014 by David

Some of us know what excellence looks like. We’ve had a taste. A small bite of the golden apple. What if we’ve had a less than stellar experience and are disappointed, who is to blame? Is it our expectations that … Continue reading →

Posted in Customer Service, Dedication, Difference, Exceed Expectations, Extra Mile, Great Service | Comments Off on Are we spoiled?

Before you leave

Posted on January 27, 2014 by David

Target House. . . an apartment style building built by Target for families of children whose treatment at St. Jude Children’s Research Hospital is scheduled to last longer than 3 months. Each apartment is fully furnished. Other amenities include: Free … Continue reading →

Posted in Bottom Line, Customer for Life, Dedication, Extra Mile, Home, Listen, Needs | Comments Off on Before you leave

Pick a number

Posted on May 27, 2013 by David

I want you to try an experiment. Get 20 pieces of paper and a hat. Write down percentages on the pieces of paper starting with 5% and finishing with 100% in increments of 5. Place the pieces of paper in … Continue reading →

Posted in Attention to Detail, Commitment, Dedication, Focused, Goals | 2 Comments

Beneficiary

Posted on January 5, 2013 by David

Devotion. Sacrifice. Dedication. Whether it be to a person or to a cause, we often refer use these words when describing loyalty. Each of us is the beneficiary of the sacrifices of others whether we want to acknowledge it or … Continue reading →

Posted in Dedication, Devotion, Sacrifice | 2 Comments

Come early, stay late

Posted on August 11, 2012 by David

Dedication. Willingness. Determination. While I am a proponent of the work-life balance (thank you Jeff for the reminders), there are times when there may not be a good substitute for working long hours. Deadlines, projects and extraordinary circumstances may call … Continue reading →

Posted in Career, Dedication, Determined, Hard Work, Loyalty, Maturity, Noticeable | 7 Comments