Category Archives: Dreams

A month of Innovation – Day 18

“A person should set his goals as early as he can and devote all his energy and talent to getting there. With enough effort, he may achieve it. Or he may find something that is even more rewarding. But in … Continue reading

Posted in Dreams, Goals | 4 Comments

A month of Innovation – Day 9

“The way to get started is to quit talking and begin doing.” Walt Disney Today is Monday. It’s pretty safe to say that most of you who read “It’s All About The Customer” like your job. If you don’t, what … Continue reading

Posted in Career, Cast Member, Dreams, Innovation, Love Your Job, Walter Elias Disney | 4 Comments

What do you say?

You have an hour to talk, listen and answer questions. It’s on a topic about which you are passionate. What do you say? Where do you begin? Will people want to hear me? Will there be more than one person … Continue reading

Posted in Customer Service, Disney Institute, Dreams, It's All About the Customer, Learning, Walt Disney World, Walter Elias Disney | 8 Comments

What is your Everest?

What is your Everest? “It’s All About The Customer” was started to help you (me) offer better service to your (my) customers. The goal was to offer a level of service that customers would go out of their way to … Continue reading

Posted in allforthecustomer.com, Challenge, Dreams, Focus, Goals, Mount Everest, Passion, Vision | 6 Comments

Change is good

Don’t like the way sales are going? Then something has to change. Don’t like the person you’re working for? Then something has to change. Don’t like your paycheck? Don’t like . . . . whatever? Then something has to change. … Continue reading

Posted in Change, Cheerleader, Dreams, Encouragement, Focused, Insane | 7 Comments