Category Archives: It’s All About the Customer

It’s catching on

Posted on February 2, 2015 by David

We were walking through the Georgia Dome back in November during a band competition. My son sees this sign and yells to me “Hey dad. They know you!” Not yet son. Not yet. Tweet

Posted in It's All About the Customer | 3 Comments

It’s the service not the food

Posted on May 12, 2013 by David

Not only were we being trained to be better leaders we also received broad instructions on what to do with it. So it was up to us to figure it out. Fold the placards, place them on each table. Then … Continue reading →

Posted in It's All About the Customer, Learn, Love Your Job, Serve, Service, Thankful, Wow | 6 Comments

The IAATC 500

Posted on December 23, 2012 by David

Not a race. Just another milestone. This is post #500 at It’s All About The Customer. I choose to celebrate this day by saying thank you to all who have read, commented on and shared my little corner of the … Continue reading →

Posted in Destiny, Inspiration, It's All About the Customer | 11 Comments

Put your thinking cap on

Posted on May 2, 2012 by David

Do you have a special place where you go for inspiration? Besides the Bible, do you have a favorite book, video, blog, etc., that you can count on for your daily motivation? Disney is more than theme parks, restaurants and elaborate … Continue reading →

Posted in Disney Institute, Impossible, Innovation, Inspiration, It's All About the Customer, Jeff Noel, Lee Cockerell, Service | 5 Comments

Some things just go together

Posted on March 27, 2012 by David

Salt and Pepper. Minnie and Mickey Simon and Garfunkel. Honesty and integrity. “Man cannot live by bread alone; he must have peanut butter.” James A. Garfield, 20th President of the United States (1881) Tweet

Posted in Honesty, Integrity, It's All About the Customer | 1 Comment