Author Archives: David

Ready to Lead?

Posted on May 10, 2013 by David

Are you ready? Are you taking steps to tap into your full potential? Yes, there are many that naturally fit the role of a leader. But for most, they weren’t even aware there was an open casting call. Tweet

Posted in Jobs, Knowledge, Leadership, Opportunity, Potential | 5 Comments

You’ve been warned

Posted on March 23, 2013 by David

If you can’t be a good example, be a terrible warning. Either way, it’s your opportunity to lead. Use it how you see fit. Tweet

Posted in Uncategorized | 3 Comments

Start with a 10

Posted on March 11, 2013 by David

In a follow-up to my previous post, here is my take on a possible better way to encourage your customers to give you a good rating on a company survey. It’s a concept that may be foreign to most workers. … Continue reading →

Posted in Great Service | Comments Off on Start with a 10

Legendary

Posted on February 20, 2013 by David

Recognize. Reward. Reinforce. My friend and mentor, Jeff Noel, has been recognized by his peers for his outstanding career as a Cast Member at the Walt Disney World Resort. He was awarded the Walt Disney Legacy award, not just for … Continue reading →

Posted in Disney Institute, Excellence, Impactful, Jeff Noel, Leadership, Recognition, Reward | 2 Comments

Repetitively redundant

Posted on February 13, 2013 by David

Did you know that redundancy can be artistic? That is it can be if you make it that way. Think about a garbage collector. They usually arrive around the same time each week, pick up your trash, put it in … Continue reading →

Posted in Mark Sanborn, Passion | 1 Comment