Category Archives: Recognition


Recognize. Reward. Reinforce. My friend and mentor, Jeff Noel, has been recognized by his peers for his outstanding career as a Cast Member at the Walt Disney World Resort. He was awarded the Walt Disney Legacy award, not just for … Continue reading

Posted in Disney Institute, Excellence, Impactful, Jeff Noel, Leadership, Recognition, Reward | 2 Comments

Hire them and keep them

It’s no secret. One of the biggest successes of a business is its people.┬áIt can also be one of the biggest blunders. How can you tell which one it will be when you hire a new employee? Unless you’ve got … Continue reading

Posted in Appreciate, Career, Cast Member, Disney Institute, Employees, People Management, Recognition | Comments Off on Hire them and keep them

Blue ribbon worthy

Call it what you will. A blue ribbon is a symbol of high quality and excellence. Is there someone on your team worthy of recognition? How do you let them know? It can be a public affair or a private … Continue reading

Posted in Recognition, Success, Team | 1 Comment

Just a face in the crowd

Do your customers come with name badges? How do you recognize them? Better yet, do you call them by name? Or are they just another face in the crowd? Recognizing your customer’s name is just as important as them recognizing … Continue reading

Posted in Brand, Brand Loyalty, Customers for Life, Recognition | 1 Comment


T.O.M.A. No. Not TOGA. This isn’t a college frat party! T.O.M.A. = Top Of Mind Awareness A fellow blogger and Disney Institute alum recently commented that in her business, a bulk-mail operation in Indiana, she has clients calling her before … Continue reading

Posted in Brand Loyalty, Disney, Disney Institute, Recognition | 4 Comments